Privacy Policy

Last Updated: August 2026

At Comfort Hub, we respect your privacy and are committed to protecting the personal information you provide when using our website and placing an order.

This Privacy Policy explains what information we collect, how we use it and how we protect it.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Full Name
  • Phone Number
  • Email Address
  • Delivery Address
  • City
  • Order Details
  • Payment-related information where required
  • Messages or information you provide to our customer support team

2. How We Use Your Information

We use your information to:

  • Process and confirm your orders
  • Arrange delivery
  • Contact you regarding your order
  • Provide customer support
  • Handle returns and exchanges
  • Improve our products and services
  • Send important order-related updates
  • Prevent fraudulent or unauthorized activities

3. Payment Information

Payments may be processed through available payment methods or third-party payment providers.

Comfort Hub does not intentionally store sensitive payment information such as complete card details unless required by an authorized payment service.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to complete your order, such as:

  • Courier and delivery partners
  • Payment service providers
  • Website and technical service providers
  • Other service providers necessary to operate our business

Only information necessary for the relevant service may be shared.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and provide a better shopping experience.

Cookies may help us remember preferences, maintain shopping-cart functionality and improve website performance.

You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.

6. Website Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, loss or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Marketing Communications

If you choose to receive promotional communications from Comfort Hub, we may contact you about:

  • New products
  • Special offers
  • Discounts
  • Promotions
  • Other relevant updates

You may request to stop receiving promotional messages at any time.

8. Third-Party Services

Our website may use third-party services such as payment providers, courier services, analytics tools or social media features.

These services may have their own privacy policies, and Comfort Hub is not responsible for the privacy practices of external websites or services.

9. Children’s Privacy

Our website is intended for general customers. We do not knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

10. Your Privacy Rights

You may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Request deletion of information where applicable

Some information may need to be retained when required for legal, accounting or business purposes.

11. Changes to This Privacy Policy

Comfort Hub may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Comfort Hub
Phone / WhatsApp: 0313-4380024
Email: info@comforthub.pk
Location: Sheikhupura, Pakistan